BPO Companies in India

BPO companies in India

1. IBM Daksh
IBM Daksh is the India's number one BPO. Its comprehensive range of outsourced voice-based services as well as back office transaction processing. Daksh has fourteen delivery centres in India. IBM acquires Daksh e-Services in a $170 million deal in 2004.

2. ISeva
ISeva provides end to end BPO service in US,UK and India. ISeva is US company and has global centers in india. It is an ISO: 9001 – 2000 Certified company and the services of iSeva inlcudes customer care,Banking,Transaction and Data processing. It offers services from Loan origination to processing covering the entire loan life cycle.

3. ICICI onesource
ICICI onesource is one of the leading BPO company in India, Providing customized solutions for clients focusing on Financial services, Telecom,Healthcare and collections. It is ranked among top five BPO companies by NASSCOM in India.

4. Efunds international
EFD has been involved in implementing Enterprise Payments and Data & Decisioning solutions for the world’s leading banks. EFD is the payments solutions company, a global organization providing business insight - in the form of industry expertise and solutions innovation - to deliver value to our customers. In India it has a service center in Gurgaon (New Delhi NCR) and two in Mumbai. It also has two software development centers in Chennai.


5. Hinduja TMT
Hinduja TMT provides a wide range of services in more than 50 countries in the world. HTMT functions in the areas of IT, Telecom, Banking, Finance, Insurance, Healthcare, Transport and Education.

6. EXL services
EXL is a leading provider of offshore business process outsourcing solutions to the Global 1000. As a pure-play BPO company, EXL has carved a niche for itself with its seasoned management and operations team at the core. Services extend in the banking, financial services and insurance segment provide an unmatched insight and understanding of our clients' business.It is the one of the few companies managing complex transaction processing operations.

7.HCL BPO
HCL BPO services has become one of HCL’s most important business units. Serving over 450 clients worldwide, 15% of which are Fortune 500 companies, HCL BPO covers Insurance, Financial Services and Retail. It operates from eight units across India, UK and Malaysia and even offers services in languages other than English.

8.Genpact:
Genpact is a global BPO service provider. Its biggest presence is in India, with nearly 20,000 employees. Formerly known as GE Capital International Services, Genpact was set up by Pramod Bhasin in 1997 with 300 employees and presently has facilities in India, China, Europe and North America.

9. Aegis
Aegis BPO is an Essar group company and has over 2 decades of experience. It is a recognized leader in Customer care and acquisitions. Headquartered in Irving, Texas, it employs over 9000 people (between India & USA) and has over 24 delivery centers. The company provides services across verticals like Retail, Energy, Education, Telecom and Financial Services.

10.Wipro BPO
Wipro is well known as a leader in CRM and back office transaction processing BPO. Some strategic reorganization was resorted to in 2005 and it moved from being a totally voice-based service provider to a mix of both voice and non-voice-driven business. Wipro delivers unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation. Wipro is the World’s first CMMi Level 5 certified software services company and the first outside USA to receive the IEEE Software Process Award.

BASIC SOFTWARE TESTING QUESTIONS

BASIC SOFTWARE TESTING QUESTIONS
Testing interview questions
1. What is the Difference between Project and Product testing? What difference you have observed while testing the Clint/Server application and web server application
2. What are the differences between interface and integration testing? Are system specification and functional specification the same? What are the differences between system and functional testing?
3. What is Multi Unit testing?
4. What are the different types, methodologies, approaches, methods in software testing
5. What is the difference between test techniques and test methodology?
6. What is meant by test environment,… what is meant by DB installing and configuring and deploying skills?
7. What is logsheet? And what are the components in it?
8. What is Red Box testing? What is Yellow Box testing? What is Grey Box testing?
9. What is business process in software testing?
10. What is the difference between Desktop application testing and Web testing?
11. Find the values of each of the alphabets. N O O N S O O N + M O O N J YOU N E
12. With multiple testers how does one know which test cases are assigned to them? • Folder structure • Test process
13. What kind of things does one need to know before starting an automation project?
14. What is difference between a Test Plan, a Test Strategy, A Test Scenario, and A Test Case? What’s is their order of succession in the STLC?
15. How many functional testing tools are available? What is the easiest scripting language used?
16. Which phase is called as the Blackout or Quite Phase in SDLC?
17. When an application is given for testing, with what initial testing the testing will be started and when are all the different types of testing done following the initial testing?
18. What is difference between test plan and use case?
19. In an application if I enter the delete button it should give an error message “Are you sure you want to delete” but the application gives the message as “Are you sure”. Is it a bug? And if it is how would you rate its severity?
20. Who are the three stake holders in testing?
21. What is meant by bucket testing?
22. What is test case analysis?
23. The recruiter asked if I have Experience in Pathways. What is this?
24. What is the difference between GUI testing and black box testing
25. What are the main things we have to keep in mind while writing the test cases? Explain with format by giving an example
26. How we can write functional and integration test cases? Explain with format by giving examples.
27. Explain the water fall model and V- model of software development life cycles with block diagrams.
28. For notepad application can any one write the functional and system test cases?
29. Can you give me the exact answer for Test Bug?
30. What is the difference between Use Case and test case?
31. What is installation shield in testing
32. What is one key element of the test case?
33. What are the management tools we have in testing?
34. Can we write Functional test case based on only BRD or only Use case?
35. What’s main difference between smoke and sanity testing? When are these performed?
36. What Technical Environments have you worked with?
37. Have you ever converted Test Scenarios into Test Cases?
38. What is the ONE key element of ‘test case’?
39. What is the ONE key element of a Test Plan?
40. What is SQA testing? tell us steps of SQA testing
41. How do you promote the concept of phase containment and defect prevention?
42. Which Methodology you follow in your test case?
43. What are the test cases prepared by the testing team
44. During the start of the project how will the company come to an conclusion that tool is required for testing or not?
45. Define Bug Life Cycle? What is Metrics
46. What is a Test procedure?
47. What is the difference between SYSTEM testing and END-TO-END testing?
48. What is Traceability Matrix? Is there any interchangeable term for Traceability Matrix? Are Traceability Matrix and Test Matrix same or Different?
49. What is the difference between an exception and an error?
50. Correct bug tracking process - Reporting, Re-testing, Debugging, …..?
51. What is the difference between bug and defect?
52. How much time is/should be allocated for testing out of total Development time based on industry standards?
53. What are test bugs?
54. Define Quality - bug free, Functionality working or both?
55. What is the purpose of software testing’s - Bug removal, System’s functionality working, quality or all?
56. What is the major difference between Web services & client server environment?
57. Is there any tool to calculate how much time should be allocated for testing out of total development?
58. What is Scalability testing? Which tool is used?
59. Define Reliability?
60. Best to solve defects - requirements, plan, design, code / testing phase?
61. Cost of solving a bug from requirements phase to testing phase - increases slowly, decreases, increases steeply or remains constant?
62. What is scalability testing? What are the phases of the scalability testing?
63. What is the difference between end to end testing and system testing.
64. What kind of things does one need to know before starting an automation project?
65. Have you worked with data pools and what is your opinion on them? Give me an example as to how a script would handle the data pool.
66. What is difference between a Test Plan, a Test Strategy, A Test Scenario, and A Test Case? What’s is their order of succession in the STLC?
67. How many functional testing tools are available? What is the easiest scripting language used?
68. If we found the bug in SRS or FRS, how to categorize that bug?
69. What is the difference between end to end testing and system testing.
70. What is the difference between a defect and an enhancement?
71. Project is completed. Completed means that UAT testing is going. In that situation as a tester what will you do?